Accessibility statement
How we support access to Leak Insurance Claim, the checks carried out, known limitations and how to request help or report a barrier.
Last updated
Our accessibility aim
ADI Leak Solutions Ltd aims to make this website usable by as many people as possible. We use the Web Content Accessibility Guidelines (WCAG) 2.2, level AA as our design and testing target.
This is a statement of our approach and current testing, not a claim of independently certified or complete conformance.
Using the website
- A skip link lets keyboard users move directly to the main content.
- Headings and landmarks organise the guides and policies.
- Links and form controls have visible keyboard focus indicators.
- The calculator fields and coverage questions have labels and instructions. Results are announced through a live region.
- The layout adapts to smaller screens and browser zoom. The navigation strip can scroll horizontally.
- Reduced-motion preferences are respected, and meaningful images have alternative text.
You can read the guides without using the calculator, coverage checker or telephone links.
Assessment and limitations
The local site was reviewed on 30 September 2026 using automated checks and manual browser checks covering page structure, keyboard access, form labels, focus, mobile reflow and tool results.
We have not completed a full specialist audit or testing with a representative range of screen readers and disabled users. The calculator and coverage checker require JavaScript. Without it, the written guides remain available but the tools cannot produce results. External websites have their own accessibility arrangements.
Report a problem or request another format
Email admin@adiproleak.com, call 0333 567 2652, or write to ADI Leak Detection, Suite 407, Access Business Center, Handy Cross Roundabout, High Wycombe HP11 1UP.
Tell us which page or information you need, the difficulty you experienced, your preferred format or adjustment, and how you would like us to contact you. You do not need to disclose a medical diagnosis.
We will consider requests for accessible information and reasonable adjustments, and use reports to prioritise improvements. If you are not satisfied with the response, ask ADI’s office to review your accessibility complaint.